Your trip & liability

BOSL responsibilities & Force Majeure

BoSL acts as agent for carefully selected in country service providers and operators when making arrangements for your trip. BoSL selects all service providers and operators with due care and skill but is not responsible or liable for the acts and omissions of others, including service providers of all kinds, operators, tour guides, drivers, car hire companies, airlines and accommodation providers or for any loss, damage, theft or expense (including loss of moneys paid in advance) which you may incur as a consequence of the acts and omissions of others.

BoSL will not accept responsibility or liability for any passenger who contravenes any law or regulation of any country visited. Any independent arrangements that you make that are not part of the trip are entirely at your own risk.

In the case of Force Majeure or any circumstances beyond our control, BoSL will not accept responsibility or liability, and reserves the right to change and cancel trips as a result.

‘Force Majeure’ means any event which BoSL could not foresee or avoid and covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, outbreaks of disease, industrial or nuclear disasters, adverse weather conditions, fire and all similar events beyond BoSL control.

Circumstances beyond our control include the acts and omissions of others, including acts and omissions by all sub-contractors, service providers and operators selected by BoSL to provide services for your trip.

Cancellation by BoSL

BoSL reserves the right to cancel trips at any time as a result Force Majeure, circumstances beyond its control, and any change in government travel advice.

If BoSL does cancel a trip as a result of Force Majeure, circumstances beyond its control, or government travel advice, BoSL will refund all payments you have made to BoSL less any nonrecoverable costs incurred. These costs may be recoverable under your insurance policy.

Travel Insurance

Travel insurance is compulsory for all BoSL travellers. Your travel insurance must cover accidents, medical expenses, including any related to pre-existing medical conditions, and emergency repatriation, including helicopter rescue and air ambulance, and personal liability.

BoSL also recommends your insurance covers cancellation, curtailment and the loss of luggage and personal effects.

BoSL strongly recommends you purchase insurance that covers cancellation at the time your first payment is made, as no exception to the cancellation provisions can be made. You are required to carry proof of insurance with you and produce it if reasonably requested by BoSL employees or suppliers. BoSL reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund, if you are unable to provide proof of insurance.

Passport Visas & Permits

It is your responsibility to carry a valid passport and to obtain the visas required for your trip with BoSL. Please ensure your passport is valid for six months beyond the end date for your holiday.

Pre-existing medical conditions

It is your responsibility to advise BoSL of any preexisting medical conditions that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a trip and the enjoyment of other trip members. You may be required to provide an assessment of your medical condition from a qualified medical practitioner if requested. BoSL reserves the right, at its discretion, to cancel your booking and refund the money paid by you less any unrecoverable costs. BoSL also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition could be reasonably expected to affect the normal conduct of the trip and/or the enjoyment of other trip members.

Health & Fitness

BoSL strongly recommends a visit to your doctor and dentist before your trip. You must ask your doctor about current inoculation requirements. All travellers over the age of seventy must provide a doctor’s letter clearing them for their specific tour. BoSL reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs.

Privacy

BoSL will need to collect personal information from you in order to organise your travel arrangements. We will protect the privacy of the information you provide us and only pass it on to third party service providers, such as tour operators and accommodation providers when it is required by them in order for their services to be provided.

Governing Law

This agreement will be governed by and construed in accordance with the law of New South Wales, Australia and each party agrees to submit to the exclusive jurisdiction of the courts of New South Wales, Australia